Our commitment to you

Our commitment to you... and your commitment to us.

What you can expect from ncn:

At all times we will respect you as an individual and your rights to be given an equal opportunity to succeed.

Help and advice will be offered when you join the College and as you progress through your course.

  • We will make sure that you have the information you need about the services, facilities and support that will be available to you as a student, via the student intranet, the ncn website, advice and guidance areas and notice boards.
  • We will provide teachers and support staff who have the skills, qualifications and commitment to support you and encourage you to succeed.
  • We will help to identify your goals and choose a course which best meets your aims and takes into account your existing qualifications, skills and experience.
  • We will give you timely and accurate information about examinations and the examination regulations.
  • We will provide you with appropriate equipment, classrooms and facilities, including new technologies, within available resources.
  • We will, at all times, take into account your individual learning needs and provide appropriate support services where possible.
  • We will give you the opportunity to make your views known about ncn and make changes to the services available to you through the Learner Voice Board, student surveys, the Students’ Union and the complaints procedure.
  • We will give you the opportunity to make a complaint, making the process easy to follow and understand.
  • Throughout your course, careers information will be available to help you to prepare for your future.
  • We will tell you about the achievements and success rates of students on our courses.
  • We will make sure that information is available to you about financial matters such as fees which may affect you as a student.
  • We will tell you when reports and the results of surveys are published and where you can find them.

Safeguarding children and vulnerable adults

Of course, we take all suspicions and allegations of abuse very seriously and have procedures in place for dealing with these concerns. If you need to know more, speak to your Tutor or request a copy of our policy and procedures for Safeguarding Children and Vulnerable Adults by calling 07769 743918 or 0115 912 5502 extension 3473. If you have something you would like to discuss or report, we can help you.

Policies/important documents

Data Protection Statement
Data Protection Policy - Student Data
Internet Acceptable Use Policy for Students 
Complaints procedure
Unique Learner Number Opt Out Form
Recruitment and Selection Policy
Recruitment and Selection Policy - Equality Impact Assessment

Student Handbooks

Student Handbook
Student Handbook for ncn High Pavement City Sixth Form Academy students
Student Handbook and Charter for Higher Education Students

Further Info